Legal
SMS Privacy Policy
Last updated: November 2026
Confidence North™ respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect your mobile phone number and any information shared through our SMS messaging program.
1. SMS Program Overview
By opting in to receive SMS messages from Confidence North™, you consent to receive text messages related to event reminders, program updates, booking confirmations, promotional offers, and other communications relevant to our services. Message frequency varies.
2. Information We Collect
When you opt in to our SMS program, we collect your mobile phone number and any information you provide in connection with your opt-in. We may also collect information about your interactions with our messages, such as whether you replied or opted out.
3. How We Use Your Information
We use your mobile phone number solely to send you the SMS communications you have consented to receive. We do not use your number for any purpose beyond the scope of the program you opted into. We do not sell, rent, lease, or share your mobile phone number with third parties for their marketing purposes.
4. Sharing of Information
We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for marketing purposes. We may share your information with service providers who assist us in operating our SMS program (such as SMS platform providers), solely for that purpose and subject to confidentiality obligations. We may also disclose information when required by law.
5. Opt-Out
You may opt out of receiving SMS messages from Confidence North™ at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent unless you opt in again. You may also contact us directly at hello@confidencenorth.com to request removal.
6. Help
For help with our SMS program, reply HELP to any message or contact us at hello@confidencenorth.com.
7. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Confidence North™ is not responsible for any charges incurred from your mobile carrier in connection with SMS messages.
8. Data Retention
We retain your mobile phone number and opt-in records for as long as you remain subscribed to our SMS program, and for a reasonable period thereafter as required by law or for legitimate business purposes.
9. Security
We implement reasonable technical and organizational measures to protect your mobile phone number and related information from unauthorized access, disclosure, or misuse.
10. Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued participation in our SMS program after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this SMS Privacy Policy or our SMS practices, please contact us at hello@confidencenorth.com or by mail at Confidence North™, Los Angeles, CA.